Portfolio

Check out our reviews on Angie’s List!


“Main sewer line clogged and camera inserted in sewer line showed pipe cracked and collapsing about 60 feet out. The yard had to be dug up with a backhoe and sewer pipe replaced. The men were very professional and truly seemed to care about their work and customer satisfaction.They worked outside all day on the coldest day of the winter. They were very fair.”

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A

• Category: Drain Pipe Installation – Exterior, Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $3700
• Work Completed Date: 01/16/2016
• Hire Again: Yes


02/10/2016

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Drain Pipe Installation – Exterior, Plumbing – Drain Cleaning
• Services Performed: Yes
• Work Completed Date: 02/08/2016
• Hire Again: Yes


“cleaned kitchen sewer line. Professional & efficient. examined the recurring problem, made recommendations for future maintenance & cleaned the line. will use Drain & Pump Services again.”

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Sewer Cleaning, Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $250
• Work Completed Date: 10/05/2015
• Hire Again: Yes


“Husband tried to unclog this himself, but this one got the best of him. He called and left a message. The call was returned shortly and a technician was here in less than an hour. He got it unclogged, scoped it, tried to do a balloon flush to further clean it, but that wouldn’t go. He offered a future service to better clean the pipe, ashe said there’s a lot of debris in it (55 years of accumulation. And about once a year we have a clog). Tommy was the tech and he was kind, professional, good around my kids, and he cared about his job. I think it took a little over and hour.”
Description of work:
Unclogged main drain from house to street line

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Sewer Cleaning, Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $175
• Work Completed Date: 10/05/2015
• Hire Again: Yes


Description of work:
“routed out a clogged roof drain pipe”

• Overall A
• Price A
• Quality B
• Responsiveness A
• Punctuality A
• Professionalism B
• Category: Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $360
• Work Completed Date: 07/01/2015
• Hire Again: Yes


“He came, saw the problem — a minor one — fixed the problem — in 10 minutes — and said “no charge.” Hard to believe in this day and age but true.”

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Plumbing – Drain Cleaning
• Services Performed: Yes
• Work Completed Date: 12/30/2014
• Hire Again: Yes


“The main sewer drain was clogged in several locations. I used another company that charged several hundred dollars to cut the roots that had grown into the pipe; however it did not get everything and the drain backed up again. That company could not be reached to enlist their help again. Called another company and they said they would call me back later in the day and I still haven’t heard from them. Found this company on Angie’s list. This company used a camera to visualize the issues and pressurized water to clear pipe. Provided me with a video of the camera moving through the pipe showing the clogs and then the area once cleared. Really amazing to see. Received immediate response when called this company and they visited the next day. Prompt and professional service. Can’t say enough about how pleased I am with this company.”

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Sewer Cleaning, Plumbing – Drain Cleaning
• Services Performed: Yes
• Work Completed Date: 11/18/2014
• Hire Again: Yes


“Our Story Continues 2 years later….Back in 2012(See Review Below), Chad saved us from criminals that call themselves plumbers who tried to take all our wedding money for services that were not needed. We are that couple that got married! No babies yet but we are very happy! So far, we love being married!
Story: The mature trees in our front yard have roots that grew into our sewer line. It clogged and backed up into the house again. It was raining sewer water in our basement! Ceiling tiles started falling! I asked my Husband “Oh honey, what are we going to do?!?!” and his quick reply was “Call Chad”! He didn’t say call a plumber but told me to find Chad’s number and call him.
We called Chad at about 9:30am. He was at our house before noon. It was great to see Chad because we TRUST him. Chad is knowledgeable. Chad is professional. Chad is hard working. Chad is punctual. Chad is friendly. Chad is very experienced. Chad is willing to help others and genuinely enjoys helping to fix people’s problems. Chad is everything you would want a contractor or service professional to be. Chad is GREAT at what he does. Plus, Chad is just a nice hard working guy! Even though we worked with him 2 years ago, he remembered us and immediately asked about the wedding. Personalized the customer experience.
Chad personalizes the service experience and does not make you feel like just a number/job. His customer service skills are exemplary. I felt like someone he wanted to help and not just an opportunity for him to make money. Plus, he is just an honest and kind person. We simply will never work with anyone else but Chad.
We requested that he put us on a yearly scheduled sewer pipe clearing to remove any roots.
Great Job. Fair Price. Honest. Trustworthy. Professional. Kind. Expert knowledge.
I only wish we could find a bathroom contractor like Chad because I have found that great service professionals, like Chad, are REALLY hard to come by.

Chad came to the rescue AGAIN! We are not only repeat customers, but life long clients. Chad cleaned and opened 4′ cast iron sewer line. He cleared all the roots that had grown into the line. We had another clog due to the large mature trees in our front yard.”

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $400
• Work Completed Date: 08/18/2014
• Hire Again: Yes


Description of work:
“Chad was at my house within 30 minutes, ready to work. He figured out the issues quickly and
addressed them, with very clear and upfront pricing. He’s given me some good types to avoid issues in
the future, and his bill even documents his overall findings about the sewer system – very helpful for the future in a house that’s new to me but aging. He was able to work in tight quarters, and left no mess. I would definitely recommend the service!”

• Category: Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $250


“Chad got there in a timely fashion and proceeded to clear the drain. Was very professional and gave good advice. I would not hesitate to call him again or recommend his services.”
Description of work:
Unclogged a drain

• Overall A
• Price B
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $95
• Work Completed Date: 06/02/2014
• Hire Again: Yes


Description of work:
“We had a back up so I called Chad. He made the appointment and showed up right on time. He located the problem and took care of it right away. He told me up front what the bill would be and the final bill was right on.
Chad located the trouble and took care of it right away.”

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $400
• Work Completed Date: 12/14/2013
• Hire Again: Yes


“Pleasure to work with. Professional and VERY reasonable. Wonderful work. I have recommended them to my neighbor.”
Description of work:
“Chad came out and took a look at the exterior drainage systems which was blocked and wasn’t allow the gutter or sump pumps to properly work = lots of problems for our basement. I had another estimate for over 3x the price as what this cost me with Drain & Pump services. Right away Chad showed a good knowledge of how my system worked and a calm and practical approach (as opposed to the other quote that wanted to rip our and redo).”

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Drain Pipe Installation – Exterior, Plumbing – Drain Cleaning
• Services Performed: Yes
• Work Completed Date: 09/28/2013
• Hire Again: Yes


“This company is professional and knew exactly what it do to clear our problem. They helped us to diagnose the problem with the digging up and replacingthe whole line as a last resort. I am so so happy with Drain and Pump Services.
If you are like me and dont know alot about plumbing, Hire Drain& pump Services. If you are like me and need someone who is honest, Hire Drain& pump Services. If you are like me and wanted an expert who has modern equipment, Hire Drain& pump Services. Experts and very professional, Hire Drain& pump Services and ask for Chad
Thank you for preventing undue time and money wasted……And to think I almost dug up my entire front yard and I almost had to take our a home equity load for $10,000 if I had listened to that other contractor
THANK YOU Chad and Drain & Pump Services!!!!!! You are the best!!!!We will invite you to the wedding!!”

Description of work:
“HIRE THIS COMPANY!! TRUSTWORTHY. PROFESSIONAL. HONEST. If you have a sewer or pipe backup or clog, HIRE THIS COMPANY. Drain and Pump Services is a wonderful professional company to work with. TRUSTWORTHY. They really helped us save money for our new life together. They specialize in clogs and have experience and the right equipment.

Our Story: We are a young couple trying to save money for our wedding. We had a backup in our sewer line which caused water damage to our basement. The Insurance company immediatly sent out a DIFFERENT plumbing contractor who did not fully route our pipe and immediately told us we needed to replace the entire sewer line/piping, who quoted us $10,000-$25,000 for replacement of the whole sewer line. The insurance company contractor told us the entire line needed replaced due to tree roots and broken pipe. They kept talking about our insurance company paying for it. Turns out, no homeowners insurance covers digging and replacement of sewer line. We were very upset and unsure what to do.

We decided to call
Drain and Pumping Services, Dillsburg PA for a second opinion. They have a brand new jet and great modern scope equipment. They sent Chad out, who was kind and down to earth. Immediatley, you could tell he was looking out for our interest and really trying to resolve the clog first. Chad looked at our line and told us his opinion. He ran a snake through our line which still had water in the line. Then, Chad scoped our sewer line and discovered that the pipe was intact with very little root breakthrough. Chad told us that there is nothing wrong with our sewer line and we could get another 20 years out of it. CHad recommended running the high power water jet through the pipe. This cleared the clog out of the line!!! We re-scoped the sewer line and discovered it was clear and in perfect condition!!!! Imagine our surprise and joy, to hear the exact opposite of the previous plummer. If we had dug it up (following the first contractor’s recommendation), we would have wasted money. Chand recommended flushing the pipe with the high power jet every 1-2 years to keep the line clear.”

• Overall A
• Price A
• Quality A
• Responsiveness A
• PunctualityA
• ProfessionalismA
• Category: Sewer Cleaning, Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $300
• Work Completed Date: 09/01/2012
• Hire Again: Yes


“A plumber couldn’t do it (needed a heavy-duty snake) so I called Chad Baker based on plumber’s recommendation. Chad came out to the house in less than an hour. He tried for an hour and a half to clear the stoppage with several types of snakes until he finally succeeded. He charged about half of what I expected. He was great and I’d use him again.”
Description of work:
Cleared a clogged sewer drain

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Sewer Cleaning, Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $200
• Work Completed Date: 05/15/2015
• Hire Again: Yes


“Cleaned kitchen sewer line. Professional & efficient. examined the recurring problem, made recommendations for future maintenance & cleaned the line. will use Drain & Pump Services again.”

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Sewer Cleaning, Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $250
• Work Completed Date: 10/05/2015
• Hire Again: Yes


“Husband tried to unclog this himself, but this one got the best of him. He called and left a message. The call was returned shortly and a technician was here in less than an hour. He got it unclogged, scoped it, tried to do a balloon flush to further clean it, but that wouldn’t go. He offered a future service to better clean the pipe, ashe said there’s a lot of debris in it (55 years of accumulation. And about once a year we have a clog). Tommy was the tech and he was kind, professional, good around my kids, and he cared about his job. I think it took a little over and hour.”
Description of work:
Unclogged main drain from house to street line

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Sewer Cleaning, Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $175
• Work Completed Date: 10/05/2015
• Hire Again: Yes


“The secondary 4” drain for the powder room and laundry was clogged before the ‘Y’ where it joined into the main sewer drain in the basement. The plumber we called did not have the auger necessary to clear the clog and he recommended I call Chad. He (Chad) came out within an hour of the call and set to work with his augers. He took off the commode, cleared the drain (about 25 years of ‘sludge’), replaced the wax ring, remounted the commode and leveled it all up. He cleaned up and guaranteed his work for 90 days. “Any problem, I’ll return and fix it at no charge”. All told, he was here for about 2.5 hours. I expected a bill of 4 to 5 hundred dollars. He charged me $210. Needless to say, his card is on my fridge and I’d recommend him without hesitation! Thanks Chad Baker!”

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Sewer Cleaning, Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $210
• Work Completed Date: 05/04/2015
• Hire Again: Yes


“The main sewer drain was clogged in several locations. I used another company that charged several hundred dollars to cut the roots that had grown into the pipe; however it did not get everything and the drain backed up again. That company could not be reached to enlist their help again. Called another company and they said they would call me back later in the day and I still haven’t heard from them. Found this company on Angie’s list. This company used a camera to visualize the issues and pressurized water to clear pipe. Provided me with a video of the camera moving through the pipe showing the clogs and then the area once cleared. Really amazing to see. Received immediate response when called this company and they visited the next day. Prompt and professional service. Can’t say enough about how pleased I am with this company.”

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Sewer Cleaning, Plumbing – Drain Cleaning
• Services Performed: Yes
• Work Completed Date: 11/18/2014
• Hire Again: Yes


“This company is professional and knew exactly what it do to clear our problem. They helped us to diagnose the problem with the digging up and replacingthe whole line as a last resort. I am so so happy with Drain and Pump Services.
If you are like me and dont know alot about plumbing, Hire Drain& pump Services. If you are like me and need someone who is honest, Hire Drain& pump Services. If you are like me and wanted an expert who has modern equipment, Hire Drain& pump Services. Experts and very professional, Hire Drain& pump Services and ask for Chad
Thank you for preventing undue time and money wasted……And to think I almost dug up my entire front yard and I almost had to take our a home equity load for $10,000 if I had listened to that other contractor
THANK YOU Chad and Drain & Pump Services!!!!!! You are the best!!!!We will invite you to the wedding!!”

Description of work:
“HIRE THIS COMPANY!! TRUSTWORTHY. PROFESSIONAL. HONEST. If you have a sewer or pipe backup or clog, HIRE THIS COMPANY. Drain and Pump Services is a wonderful professional company to work with. TRUSTWORTHY. They really helped us save money for our new life together. They specialize in clogs and have experience and the right equipment.

Our Story: We are a young couple trying to save money for our wedding. We had a backup in our sewer line which caused water damage to our basement. The Insurance company immediatly sent out a DIFFERENT plumbing contractor who did not fully route our pipe and immediately told us we needed to replace the entire sewer line/piping, who quoted us $10,000-$25,000 for replacement of the whole sewer line. The insurance company contractor told us the entire line needed replaced due to tree roots and broken pipe. They kept talking about our insurance company paying for it. Turns out, no homeowners insurance covers digging and replacement of sewer line. We were very upset and unsure what to do.

We decided to call
Drain and Pumping Services, Dillsburg PA for a second opinion. They have a brand new jet and great modern scope equipment. They sent Chad out, who was kind and down to earth. Immediatley, you could tell he was looking out for our interest and really trying to resolve the clog first. Chad looked at our line and told us his opinion. He ran a snake through our line which still had water in the line. Then, Chad scoped our sewer line and discovered that the pipe was intact with very little root breakthrough. Chad told us that there is nothing wrong with our sewer line and we could get another 20 years out of it. CHad recommended running the high power water jet through the pipe. This cleared the clog out of the line!!! We re-scoped the sewer line and discovered it was clear and in perfect condition!!!! Imagine our surprise and joy, to hear the exact opposite of the previous plummer. If we had dug it up (following the first contractor’s recommendation), we would have wasted money. Chan recommended flushing the pipe with the high power jet every 1-2 years to keep the line clear.”

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Sewer Cleaning, Plumbing – Drain Cleaning
• Services Performed: Yes
• Cost: $300
• Work Completed Date: 09/01/2012
• Hire Again: Yes


“Complicated repair of sewer lines, workers with township officials to repair line successfully and in according with township concept.”
Description of work:
Repaired water sewer line.

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Sewer Cleaning
• Services Performed: Yes
• Cost: $1600
• Work Completed Date: 01/27/2012
• Hire Again: Yes


“Pleasure to work with. Professional and VERY reasonable. Wonderful work. I have recommended them to my neighbor.”
Description of work:
Chad came out and took a look at the exterior drainage systems which was blocked and wasn’t allow the gutter or sump pumps to properly work = lots of problems for our basement. I had another estimate for over 3x the price as what this cost me with Drain & Pump services. Right away Chad showed a good knowledge of how my system worked and a calm and practical approach (as opposed to the other quote that wanted to rip our and redo).”

• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Drain Pipe Installation – Exterior, Plumbing – Drain Cleaning
• Services Performed: Yes
• Work Completed Date: 09/28/2013
• Hire Again: Yes


“COMPLICATED REPAIR OF SOURCE. LIVE, WORKED WITH TOWNSHIP OFFICIALS TO ROAD LINK SUCCESSFULLY AND ACCORDING WITH TOWNSHIP CONCERN.”
Description of work:
REPAIR WATER SOURCE LINK.


• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A
• Category: Drain Pipe Installation – Exterior
• Services Performed: Yes
• Cost: $1600
• Work Completed Date: 01/24/2012
• Hire Again: Yes